/* ============================================================
   Balcia — AI voice debt-collection demo console.
   Light theme, brand-matched to balcia.pl (#ff6d45, Montserrat/Roboto).
   Layout/components mirror the darbuzurnalas dashboard design system.
   ============================================================ */
*, *::before, *::after { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
button { font: inherit; cursor: pointer; background: none; border: none; padding: 0; color: inherit; }
input { font: inherit; color: inherit; }
img, svg { display: block; max-width: 100%; }

:root {
  --brand: #ff6d45;            /* Balcia coral-orange (primary) */
  --brand-hover: #f4501c;
  --brand-soft: rgba(255, 109, 69, 0.10);
  --brand-soft-strong: rgba(255, 109, 69, 0.16);

  --bg-page: #f8f9fb;
  --bg-card: #ffffff;
  --bg-subtle: #f1f3f8;
  --bg-hover: #f5f7fb;

  --text: #333333;
  --text-strong: #1a1a1a;
  --text-muted: #6c757d;
  --text-soft: #9aa3ad;

  --border: #e6e8ef;
  --border-strong: #d3d8e0;

  --danger: #eb5757;
  --danger-soft: #fdecec;
  --success: #2fae4e;
  --success-soft: #e3f7e8;
  --info: #17a2b8;
  --info-soft: #e2f6f9;

  --shadow-card: 0 1px 2px rgba(15, 23, 42, 0.05);
  --shadow-pop: 0 12px 32px rgba(15, 23, 42, 0.12);

  --radius-sm: 8px;
  --radius-md: 12px;
  --radius-lg: 16px;
  --nav-h: 66px;

  --font-display: "Montserrat", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --font: "Roboto", -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif;
  --font-mono: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
}

body {
  font-family: var(--font);
  font-size: 14.5px;
  line-height: 1.55;
  color: var(--text);
  background: var(--bg-page);
  -webkit-font-smoothing: antialiased;
}
.mono { font-family: var(--font-mono); }
.muted { color: var(--text-muted); }
.hidden { display: none !important; }

/* ── Top nav ───────────────────────────────────────────── */
.topnav {
  position: sticky; top: 0; z-index: 50;
  height: var(--nav-h);
  display: flex; align-items: center; gap: 16px;
  padding: 0 28px;
  background: rgba(255, 255, 255, 0.9);
  backdrop-filter: blur(12px); -webkit-backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--border);
}
.topnav-logo { display: flex; align-items: center; gap: 12px; }
.topnav-logo-img { height: 30px; width: auto; }
.topnav-brand { display: flex; flex-direction: column; line-height: 1.15; padding-left: 12px; border-left: 1px solid var(--border); }
.topnav-brand-name { font-family: var(--font-display); font-size: 13.5px; font-weight: 700; color: var(--text-strong); letter-spacing: 0.01em; }
.topnav-brand-sub { font-size: 11.5px; color: var(--text-muted); font-weight: 400; }
.topnav-spacer { flex: 1; }

.pill { display: inline-flex; align-items: center; height: 24px; padding: 0 10px; border-radius: 999px; font-size: 11px; font-weight: 700; letter-spacing: 0.06em; font-family: var(--font-display); }
.pill-demo { background: var(--brand-soft-strong); color: var(--brand-hover); }

/* ── Container / header ────────────────────────────────── */
.container { max-width: 920px; margin: 0 auto; padding: 32px 28px 64px; }
.page-header { margin-bottom: 22px; }
.page-title { font-family: var(--font-display); margin: 0 0 6px; font-size: 27px; font-weight: 800; letter-spacing: -0.02em; color: var(--text-strong); }
.page-subtitle { color: var(--text-muted); font-size: 14.5px; max-width: 640px; }

/* ── Cards ─────────────────────────────────────────────── */
.card { background: var(--bg-card); border: 1px solid var(--border); border-radius: var(--radius-lg); box-shadow: var(--shadow-card); padding: 24px; margin-bottom: 20px; }

/* ── Debtor info card ──────────────────────────────────── */
.info-card { padding: 22px 24px; }
.info-head { display: flex; align-items: center; gap: 14px; margin-bottom: 18px; }
.info-avatar { width: 46px; height: 46px; border-radius: 12px; flex: none; display: flex; align-items: center; justify-content: center; font-family: var(--font-display); font-weight: 800; font-size: 17px; color: #fff; background: linear-gradient(135deg, var(--brand), var(--brand-hover)); }
.info-head-text { flex: 1; }
.info-name { font-family: var(--font-display); font-weight: 700; font-size: 17px; color: var(--text-strong); line-height: 1.2; }
.info-sub { font-size: 12.5px; color: var(--text-muted); }
.pill-overdue { background: var(--danger-soft); color: var(--danger); }
.info-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 14px 20px; }
.info-field { display: flex; flex-direction: column; gap: 2px; }
.info-label { font-size: 11px; font-weight: 600; letter-spacing: 0.04em; text-transform: uppercase; color: var(--text-soft); }
.info-value { font-size: 14.5px; color: var(--text-strong); font-weight: 500; }
.info-value.strong { color: var(--brand-hover); font-weight: 700; }
.info-value.dob { color: var(--brand-hover); font-weight: 700; background: var(--brand-soft); padding: 1px 8px; border-radius: 6px; align-self: flex-start; }
.info-hint { display: flex; align-items: center; gap: 6px; margin: 16px 0 0; padding-top: 14px; border-top: 1px dashed var(--border); font-size: 12.5px; color: var(--text-muted); }
@media (max-width: 560px) { .info-grid { grid-template-columns: repeat(2, 1fr); } }

/* ── Console ───────────────────────────────────────────── */
.console-row { display: flex; gap: 16px; align-items: flex-end; flex-wrap: wrap; }
.field { display: flex; flex-direction: column; gap: 6px; flex: 1; min-width: 240px; }
.field label { font-size: 12.5px; font-weight: 600; color: var(--text-strong); font-family: var(--font-display); }
.field input {
  height: 52px; padding: 0 16px; font-size: 18px;
  border: 1.5px solid var(--border-strong); border-radius: var(--radius-md);
  background: #fff; transition: border-color .15s, box-shadow .15s;
}
.field input:focus { outline: none; border-color: var(--brand); box-shadow: 0 0 0 3px var(--brand-soft); }
.field-hint { font-size: 11.5px; color: var(--text-soft); }

.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; height: 52px; padding: 0 26px; border-radius: var(--radius-md); font-weight: 700; font-family: var(--font-display); font-size: 15px; transition: background .15s, transform .05s, opacity .15s; }
.btn:active { transform: translateY(1px); }
.btn-primary { background: var(--brand); color: #fff; box-shadow: 0 6px 16px rgba(255, 109, 69, 0.30); }
.btn-primary:hover { background: var(--brand-hover); }
.btn-primary:disabled { opacity: .55; cursor: not-allowed; box-shadow: none; }

.debtor-strip { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin-top: 18px; padding-top: 18px; border-top: 1px dashed var(--border); }
.debtor-strip-label { font-size: 12px; color: var(--text-muted); font-weight: 600; }
.chip { display: inline-flex; align-items: center; gap: 4px; padding: 4px 10px; border-radius: 999px; background: var(--bg-subtle); font-size: 12.5px; color: var(--text); }
.chip strong { color: var(--brand-hover); }
.chip-amount { background: var(--brand-soft); color: var(--brand-hover); font-weight: 700; }

/* ── Result ────────────────────────────────────────────── */
.result-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 16px; flex-wrap: wrap; }
.status-line { display: flex; align-items: center; gap: 10px; }
.status-dot { width: 11px; height: 11px; border-radius: 50%; background: var(--text-soft); flex: none; }
.status-dot.dialing { background: var(--info); animation: pulse 1.1s infinite; }
.status-dot.in_call { background: var(--success); animation: pulse 1.1s infinite; }
.status-dot.done { background: var(--brand); }
.status-dot.error { background: var(--danger); }
@keyframes pulse { 0%,100% { opacity: 1; } 50% { opacity: .35; } }
.status-text { font-family: var(--font-display); font-weight: 700; font-size: 15px; color: var(--text-strong); }
.timer { font-size: 13px; color: var(--text-muted); }

.transcript { display: flex; flex-direction: column; gap: 10px; min-height: 40px; }
.bubble { max-width: 80%; padding: 10px 14px; border-radius: 14px; font-size: 14px; line-height: 1.45; }
.bubble.assistant { align-self: flex-start; background: var(--brand-soft); color: var(--text-strong); border-bottom-left-radius: 4px; }
.bubble.user { align-self: flex-end; background: var(--bg-subtle); color: var(--text); border-bottom-right-radius: 4px; }
.bubble .who { display: block; font-size: 10.5px; font-weight: 700; letter-spacing: 0.04em; text-transform: uppercase; margin-bottom: 2px; opacity: .65; font-family: var(--font-display); }
.transcript-empty { color: var(--text-soft); font-size: 13.5px; padding: 8px 0; }

.outcome { margin-top: 20px; padding-top: 18px; border-top: 1px solid var(--border); }
.outcome-title { font-family: var(--font-display); font-size: 14px; font-weight: 700; margin: 0 0 12px; color: var(--text-strong); }
.outcome-chips { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 12px; }
.ochip { display: inline-flex; align-items: center; gap: 6px; padding: 6px 12px; border-radius: 999px; font-size: 13px; font-weight: 600; }
.ochip-good { background: var(--success-soft); color: #1d7a37; }
.ochip-warn { background: var(--brand-soft); color: var(--brand-hover); }
.ochip-bad { background: var(--danger-soft); color: var(--danger); }
.ochip-neutral { background: var(--bg-subtle); color: var(--text); }
.summary { font-size: 14px; color: var(--text); margin: 4px 0 14px; white-space: pre-wrap; }
.player { width: 100%; margin-top: 6px; }

.ephemeral-note { display: flex; align-items: center; gap: 7px; justify-content: center; color: var(--text-soft); font-size: 12.5px; margin-top: 8px; }

@media (max-width: 560px) {
  .console-row { flex-direction: column; align-items: stretch; }
  .btn-primary { width: 100%; }
}